Shipping & Delivery

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Shipping & Delivery

Fast, secure delivery for your luxury beauty products from the heart of Europe

How We Process Your Order

At Clairema, we ensure every order is handled with care

01

Before 3:00 PM CET

Orders placed before 3:00 PM Central European Time are processed and shipped the next business day.

02

After 3:00 PM CET

Orders placed after 3:00 PM will be processed and shipped within 1-2 business days.

03

Confirmation

You’ll receive an order confirmation email immediately, followed by a shipping notification with tracking.

Delivery Timeframes

Delivery times are calculated from shipment date, not order date

Shipping MethodDelivery TimeCoverage
Standard Shipping2-3 business daysEuropean countries
Express Shipping1-2 business daysMajor European cities
International Shipping10-14 business daysWorldwide destinations

Please Note

International orders: Delivery times may vary depending on customs clearance procedures.

Transit delays: Weather conditions or carrier delays may occasionally impact delivery estimates.

Our Trusted Courier Partners

We work exclusively with Europe’s most reliable carriers:

DHL, DPD & UPS

Proven reliability and speed across European destinations

Advanced real-time tracking systems for complete transparency

Specialized training in handling delicate beauty products

Secure delivery protocols protecting your luxury items

Extensive network reaching even remote locations efficiently

Central European Distribution

Strategically positioned for faster, more efficient delivery

Climate-Controlled Facilities

Our distribution centers maintain optimal temperature and humidity levels to preserve the integrity of luxury skincare formulations.

Each facility employs trained staff experienced in handling premium cosmetics with the care they deserve.

Smart Logistics

Orders automatically ship from the nearest facility based on your location and product availability, minimizing transit time.

Our central European positioning ensures fast delivery to all major destinations across the continent.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number, carrier information, and a direct link to view real-time shipment status.

Please allow 24-48 hours after receiving your shipping confirmation for tracking information to become active.

International Shipping

Clairema ships worldwide with full transparency

Import duties, taxes, and customs fees are the responsibility of the recipient

Customs clearance typically takes 2-5 business days but may vary

Ensure your shipping address is complete and accurate to avoid delays

Some countries have restrictions on cosmetic ingredients

Questions About Shipping?

Our customer service team is here to help with any shipping-related questions or concerns.

Contact Support

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