At Clairema, timely delivery of your premium skincare is our priority. We partner with trusted carriers to provide reliable shipping solutions. Orders placed before 3:00 PM are processed and shipped the next business day. Our fulfillment team carefully packages each product in climate-controlled facilities to preserve quality during transit. All shipments include protective packaging designed for luxury cosmetics. Track your order easily with real-time updates from warehouse to doorstep.
We offer multiple shipping options to fit your timeline. Standard delivery takes 2-3 business days and is economical for planned purchases. Express shipping arrives within 1-2 business days for urgent needs. International shipping is available to select destinations with standard or priority options. Shipping costs calculate automatically at checkout based on destination, method, and order weight. All orders include tracking information and protective packaging for your luxury skincare products.
Shopping at Clairema is simple and secure. Browse our premium beauty collection and add items to your cart. Proceed to checkout, enter your shipping address, and select your preferred delivery method. Our encrypted payment system accepts major credit cards and alternative payment options. Review your order details and complete your purchase. You’ll receive an immediate confirmation email with your order number. Orders placed before 3:00 PM ship the next business day. Create an account to save preferences and track orders conveniently.
Delivery timeframes depend on your shipping method and location. Orders placed before 3:00 PM are processed and ship the next business day. Orders after 3:00 PM ship within 1-2 business days. Standard shipping delivers in 2-3 business days from shipment. Express arrives in 1-2 business days. International orders take 10-14 business days depending on customs clearance. You’ll receive a tracking number via email once shipped. Delivery estimates begin from shipment date, not order date. Weather, carrier delays, or customs may occasionally extend transit times.
Clairema ships from strategically located distribution centers for efficient delivery. Our facilities maintain climate control to preserve luxury skincare formulations during storage. Depending on your location and product availability, orders ship from the nearest facility to minimize transit time. Each facility employs trained staff experienced in handling premium cosmetics. Our logistics network balances speed, security, and product protection throughout fulfillment.
Update your billing address through your Clairema account dashboard in the billing section. For pending orders not yet processed, contact customer service immediately through our contact form. We can modify billing details before orders enter processing. Once processed or shipped, billing information cannot be changed. Update saved billing information anytime for future purchases. Ensure your billing address matches your payment method’s registered address to prevent transaction issues.
Verify you’re entering the correct email and password. Passwords are case-sensitive, so check caps lock status. Use the “Forgot Password” link to receive reset instructions via email. Check your spam folder if the email doesn’t arrive quickly. Clear browser cache or try an incognito window if problems persist. For new accounts, verify your email by clicking the confirmation link sent during registration. Contact our technical support team with your registered email if issues continue.
